AI / AUTOMATION
AI Assistant for Business
An AI assistant that supports customers and automates lead processing
/ ABOUT PROJECT
An AI assistant for businesses that supports customers, answers common questions and automates incoming lead processing.
/ CHALLENGE
Create an AI assistant that understands customer questions, uses a company knowledge base, helps users choose the right service and automatically prepares a structured lead for a manager.
/ WHAT I DID
Project
work
Designed customer interaction scenarios for the AI assistant.
Created the conversation structure and user journey.
Set up the knowledge-base interaction logic.
Designed automated contact data collection.
Designed the customer booking flow.
Created the handoff flow for sending qualified leads to a manager.
Developed automation scenarios for repetitive customer requests.
/ SCREENSHOTS
More
details
AI Consultant
A conversation interface where the AI answers customer questions and helps them choose the right service.
Customer Booking
A flow where the assistant collects the necessary details and suggests a convenient booking time.
Knowledge Base
The AI uses information about the company, services and working conditions to generate relevant answers.
Lead Automation
After the conversation, the bot creates a structured lead and sends it to the responsible team member.
/ RESULT